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FlashFreightDriver Training
Driver Guide

Reporting a Delay

How to tell dispatch you're running late — and practice with real cases.

01

Where to report

✈

Telegram

Main channel

Open the FlashFreight bot in Telegram. This is the main way to report.

◎

WhatsApp

No buttons — write it yourself

There are no buttons on WhatsApp. Just write the time and the reason yourself in a message.

02

Step by step

    ⚠Tip: No active tour found? The bot will tell you to contact dispatch directly — don't guess.
    ·

    The 19 delay reasons

    Pick the one that matches best. These are the exact button labels you'll see in the bot.

    ·

    19 practice cases

    Read the situation, decide which reason you'd pick, then tap to check.